John Karlo's Refund Policy and Guarantee
At John Karlo , we are committed to providing you with a simple and satisfying shopping experience. We have developed a clear and transparent refund and warranty policy for your peace of mind.
30 Day Satisfaction Guarantee:
All John Karlo products are backed by our 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you have the option to return the product.
Return Policy:
Return Period: You have 30 calendar days from the date you receive the merchandise to request a return.
Return Requirements: To process a return, please ensure that the product is in its original condition, with all packaging, manuals and accessories intact.
Exceptions:
For hygiene and safety reasons, we do not accept returns of garments that have direct contact with the skin, such as girdles or underwear. This policy is established to protect the health and well-being of our customers.
Refund Process:
Refunds will be made directly to the bank account with which the order was associated at the time of purchase. This process is simpler and faster.
At John Karlo we want you to enjoy an exceptional shopping experience. We encourage you to consider paying by card for an even faster and more convenient experience. If you have questions or need help, our customer service team is ready to assist you.
